Customer Service Officer, Tabubil

Savings and Loan Society NCSL is currently undergoing an exciting transformative journey to further enhance its service to members and to be ready for the future.

To strengthen our Branch Network Team and to be part of this transformative journey, we are inviting applicants for the following position.

Key Responsibilities
  • Review and assess new member applications received and liaise with Head Office for registration,
  • Provide assistance to the Regional Manager in driving membership growth at the branch to achieve set targets,
  • Assist with providing awareness to our members and the general public on NCSL’s products and services,
  • Maintain professional internal and external relationships that meet company core values.
Essential Criteria
  • Diploma Qualification in Customer Service, Business Management, Banking & Finance, Accounting or related field,
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values,
  • Possessing a Valid Class 03 Drivers License is an advantage,
  • Proven exposure in providing first-class customer service in a timely manner in a similar work environment.

Besides this challenging position in a growing organisation and working in a pleasant atmosphere, we offer a good salary, certain allowances, health and life insurance and opportunities for self-development and learning programs.

Tabubil based candidates are strongly encouraged to apply as accommodation is not part of the terms of employment.

To apply, please forward updated CV with a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
National Capital District
Or Email:

Applications close Friday, 21st June 2024, only shortlisted applicants will be contacted for an interview.

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