NCSL, the largest Savings and Loan Society in PNG with over 160,000 members, is currently undergoing an exciting transformative journey to further enhance its service to members and to be ready for the future.
We are currently seeking a Relationship Officer based at our Lae Branch and reporting to the Area Manager Momase Region.
Key Responsibilities:
- Develop and maintain a strong and positive relationship with employers and be the liaison between the employers and NCSL,
- Ensures there is employer and employee engagement on a regular basis, through visitations, product presentations and awareness,
- Build and maintain strong, trust-based relationships with the payroll officers, HR staff and Finance teams,
- Attending corporate events with a view to source new businesses and acquire sales opportunities,
- Identify and escalate priority issues and build a sustainable relationship by way of engaging customers in cross selling other NCSL`s products and service offerings.
Essential Qualifications, Technical Skills & Experience:
- Diploma Qualification in Business Management, Marketing, or Customer Service,
- Excellent working knowledge of Sales and Marketing,
- Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values,
- Possess current driver’s license (class 3 or 6), and be able to navigate within the surrounds of Lae,
- Proven exposure in providing first-class customer service in a timely manner in a similar work environment,
- Organized, proactive, and results driven.
Why Join Us?
Work with a forward-thinking and supportive team who cares about your welfare
- Opportunities for self-development and learning programs
- Competitive salary and benefits package
- Health and life insurance scheme for yourself and dependents
- Be part of a mission-driven organization that values integrity and accountability
Lae-based candidates are strongly encouraged to apply as accommodation is not part of the terms of employment.
Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:
Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO,
National Capital District Or Email: recruitment@ncsl.com.pg
Subject: Job Application – Relationship Officer
Applications close Wednesday, 31st December 2025, only shortlisted applicants will be contacted for an interview.
