NCSL, the largest Savings and Loan Society in PNG, is undergoing an exciting transformative journey to further enhance the service to its members and to be ready for the future.
We are currently seeking an individual to fill the role of Team Leader Lending based at our Head Office that will report to the Manager Lending. The incumbent will be responsible for driving quality credit decisions, ensuring compliance, and delivering an excellent customer experience while meeting performance and risk targets.
Key Responsibilities:
- Manage day-to-day workflow to ensure service level agreements and turnaround times are met,
- Monitor and ensure that daily loan applications are designated and processed by the respective officers within the agreed timelines,
- Lead and ensure Loan applications received are properly assessed to ensure credit requirements are met prior to submitting for approval,
- Provide weekly reports to the Lending Manager and as and when required.
- Ensure responses are provided to the members’ loan queries within the minimum service turnaround time via email or phone call.
- Recommend appropriate solutions to the Lending Manager to ensure rejected loans are reviewed and reprocessed.
Essential Qualifications, Technical Skills & Experience:
- Possess more than 5 years experience in lending, credit assessment, or loan processing,
- Previous experience in a Team Leader or senior role in a similar role is highly desirable,
- Strong understanding of credit risk, lending policy, and compliance requirements,
- Relevant Diploma Qualification in Business Management, Banking & Finance or related field.
- Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.
- Ability to analyse the numbers and provide a sound report to the Lending Manager on a weekly basis.
Why Join Us?
- Work with a forward-thinking and supportive team who cares about your welfare
- Opportunities for self-development and learning programs
- Competitive salary and benefits package
- Health and life insurance scheme for yourself and dependents
- Be part of a mission-driven organization that values integrity and accountability
Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:
Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO,
National Capital District
Or Email: recruitment@ncsl.com.pg
Subject: Job Application – Team Leader Lending
Applications close Wednesday, 18th February 2026, only shortlisted applicants will be contacted for an interview.
