Month: April 2023

Members Notice/Update (Archives) Public Notice Archives

Members Update

Poro Card Update

Dear Valued Members,

We are continuing efforts to restore the Poro Card network. Our technical team is running important tests and checks on our Poro Card network.

Poro card services will continue to be offline until further notice. We are working closely with the regulator to finalize this matter.

In the meantime, funds in the Poro accounts can be accessed by initiating transfers to your commercial bank account. If you have any queries regarding accessing your Poro card funds, please contact our call centre on 2072000 between 8am and 5pm Monday to Friday.

We sincerely apologise for any inconvenience caused and thank you for your understanding.

Authorized by Management

Tags porocard

Members Notice/Update (Archives) Public Notice Archives

Mount Hagen Branch Services Fully Restored

Post author By Zira Soanu
Post date April 25, 2023
No Comments on Mount Hagen Branch Services Fully Restored

Dear Valued Members

We are pleased to advise that services at our Mount Hagen branch have been restored and it is now fully operational. Services at our NCD and Lae branches have also been restored and they are now fully operational

We are working towards restoring services at the other branches and will provide progressive updates.

We apologise for any inconvenience caused and thank you for your patience.

If you have any queries or concerns, please contact our call centre on 2072000.

Authorized by Management

Tags branchrestoration, branchupdate, hagenbranch, restoration, restoring

Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our technical team are continuing to run important tests and checks on our Poro Card Network. This has taken longer than expected. Poro cards services will continue to be offline until further notice

We are working closely with the regulator to improve this situation and will provide updates as soon as they become available

Poro card funds can be accessed by transfering funds to your commercial bank account. If you are transfering funds to a BSP account, pleas expect delays to the normal processing time due to circumstances beyond our control.

We sincerely apologise for any inconvinience caused and thank you for your understanding

Authorized by Management

Tags offline, offlineupdates, porocard

Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members

We are pleased to inform members that services have been fully restored to our lae branch.

We thank you for your patience and understand as we work to restore connectivity to our branches nationwide. We will provide updates as soon as they become available.

Please contact our call centre on 207 2000 if you have any further enquiries.

Authorized by Management

Tags branchrestoration, offlineupdates, restoration, restoring

Members Notice/Update (Archives) Public Notice Archives

Update On Transfer To BSP Accounts

Post author By Zira Soanu
Post date April 17, 2023
No Comments on Update On Transfer To BSP Accounts

Dear Valued Members

Following delays caused by BSP’s system upgrade over the Easter long weekend, all transfers to BSP accounts made from thursday 6th of April to Friday 14th of April 2023, have now been manually processed

If you have made a transfer during this period from your poro account to your BSP account, these funds will be now available

If you are awaiting a loan drawdown to be credits to your BSP account which was approved during this period, these will now be available

We thank you for your patience and apologize for any inconvenience caused by the delay.

Authorized by Management

Tags bspnewcorebankingsystem

Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologise for any inconvinience caused.

Authorized by Management

Tags porocard, restoration, restoring

Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologize for any inconvenience caused.

Authorized by Management

Tags porocard, restoration, restoring

Members Notice/Update (Archives) Public Notice Archives

BSP Transfers Temporarily Unavailable

Post author By Zira Soanu
Post date April 12, 2023
No Comments on BSP Transfers Temporarily Unavailable

Dear Valued Members

Due to BSP’s ongoing systems maintenance, we are currently unable to process member withdrawals or loan drawdowns to BSP bank account for members. this is a situation beyound our control, and we apologise for any inconvinence caused.

We will advise as soon as the BSP system has been restored and we are able to process member withdrawals to BSP accounts

We thank you for your patience and understanding

Authorized by Management