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Members Notice/Update (Archives)

Digital services restored

Categories
Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members,

We are pleased to advice that services have been fully restored at Wewak, Maprik, Vanimo and Kavieng branches.

We thank you for your patience as we work towards restoring service at the remaining branch in Wabag.

If you have any queries or concerns, please contact our call centre on 2072000

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members,

We are pleased to advise that services have been fully restored at our Goroka and Tabubil branches.

We thank you for your patience as we work to restore services at our remaining branches nationwide. We will provide progressive updates once they become available.

If you have any queries or concerns, please contact our call centre on 2072000

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Members Update

Dear Valued Members,

Our Port Moresby and Waigani Branches are currently offline

We are working hard to restore full services and will advise once both branches are back online

We apologize for any inconvinience caused

Please contact our call centre on (+675) 207 2000 for all your enquires or visit our Boroko branch

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Mount Hagen Branch Services Fully Restored

Dear Valued Members

We are pleased to advise that services at our Mount Hagen branch have been restored and it is now fully operational. Services at our NCD and Lae branches have also been restored and they are now fully operational

We are working towards restoring services at the other branches and will provide progressive updates.

We apologise for any inconvenience caused and thank you for your patience.

If you have any queries or concerns, please contact our call centre on 2072000.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members

We are pleased to inform members that services have been fully restored to our lae branch.

We thank you for your patience and understand as we work to restore connectivity to our branches nationwide. We will provide updates as soon as they become available.

Please contact our call centre on 207 2000 if you have any further enquiries.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologise for any inconvinience caused.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologize for any inconvenience caused.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Branch Update: Boroko, Waigani & Port Moresby Branches are now Operational

To our Valued Members

We are pleased to inform our members that services have been fully restored at all branches in the national capital district

We are working hard to restore full services at our other branches around the country and will provide regulat updates

We thank all our members for your patience and understanding during the period of service outage. Please contact our call centre on 207 2000 for all queries.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Members

The Nasfund Contributors Savings and Loan Society Limited (ncsl) decided to shut down our IT system on Wednesday 01st March 2023 after we detected a security threat. As a result, our core banking system and customer facing online services were affected. Prudent action has ensured the safety of our system and the resumption of our online member services.

As a safeguard the Poro Card platform was taken offline. At present, Poro cards cannot be used on any Point-of-Sale terminals in shops or on ATMs. We are working to restore this service in the coming weeks and ask our members for their continued patience.

Should members wish to access funds from their Poro Card Account, they can initiate a manual transfer to their commercial bank account either online or at the nearest ncsl branch. We continue to work towards a solution for Poro Card users. We recognise and apologise for the inconvenience to our members. Regular updates will continue.

Authorised By Management

UPDATE_Tuesday-March-28-2023_tn01

Undergoing Maintenance

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