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Business Relationship Officer

NCSL Savings and Loan Society, the largest Savings and Loan Society in PNG with over 170,000 members, is undergoing a significant transformation to enhance member service delivery and position the organization for sustainable future growth.

We are seeking a high- performing and result- driven Business Relationship Officer to join our team in Lae, reporting to the Business Relationship Manager. The incumbent will be responsible for building and maintaining strong relationships with employer partners to support business continuity, portfolio growth, and member engagement, while ensuring compliance with NCSL governance frameworks, policies, and statutory requirements.

Business Relationship Officer – Lae

The successful applicant will be required too effectively.

Develop and maintain strong employer and stakeholder relationships,
Serve as the primary liaison between employers and NCSL,
Drive engagement through visits, presentations and awareness sessions,
Identify new business opportunities and support portfolio growth,
Promote and cross-sell NCSL products and services,
Ensure timely remittance contributions and high service delivery standard,
Prepare reports, engagement plan and activity updates,
Ensure compliance with policies, procedure and audit requirements,
Provide, in collaboration with employers, financial literacy sessions to educate members about savings, loans and other financial services.

Essential Qualifications, Technical Skills & Experience:

Diploma in Business, Banking & Finance, Marketing or related discipline,
Minimum 3 years’ experience in financial services or similar role,
Strong communication, presentation and stakeholder management skills,
Possess current driver’s license (class 3 or 6), and be able to navigate within the surrounds of Lae,
Intermediate MS Office skills.

Why Join Us?

Work with a forward-thinking and supportive team who cares about your welfare
Opportunities for self-development and learning programs
Competitive salary and benefits package
Health and life insurance scheme for yourself and dependents
Be part of a mission-driven organization that values integrity and accountability

Submit your CV, cover letter addressing the key competencies above and certified copies of qualifications to:

Head of Human Resources

NCSL Savings and Loan Society

P.O Box 7732,

BOROKO,

National Capital District

Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Business Relationship Officer, Lae

Applications close Tuesday, 09th June 2026, only shortlisted applicants will be contacted for an interview.

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