NCSL, the largest Savings and Loan Society in PNG with over 177,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Customer Service Consultant, based at our Alotau Branch and reporting to the Lead Customer Service Consultant – Alotau.

Key Responsibilities.

•  Deliver consistently high-quality member service within agreed service standards and turnaround times,
• Support the Lead Customer Service to acquire, develop and maintain professional relationships with key employers and business stakeholders in the branch catchment area,
• Coordinate new-member registration, Know Your Customer (KYC) verification, account activation and related member-service requests accurately and promptly,
• Process and support branch transactions, reconciliations and records; promptly escalate irregularities, service issues and operational risks,
• Support branch sales, product promotions, awareness drives and mini campaigns to grow membership, product uptake and digital adoption.

Essential Qualifications, Technical Skills & Experience:

• Possess more than 3- 5 years exposure in a similar work environment,
• Diploma Qualification in Lending, Sales and Marketing, Business Management, Banking & Finance, Accounting or related field,
• Must possess a Class 3 or Class 6 Driver’s License,
• Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.

Why Join Us?

• Work with a forward-thinking and supportive team who cares about your welfare
• Opportunities for self-development and learning programs
• Competitive salary and benefits package
• Health and life insurance scheme for yourself and dependents
• Be part of a mission-driven organization that values integrity and accountability

 

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

 

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.

P.O Box 7732,

BOROKO,

National Capital District Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Customer Service Consultant, Alotau

 

Applications close Friday, 20th November 2026, only shortlisted applicants will be contacted for an interview.

NCSL, the largest Savings and Loan Society in PNG with over 177,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Customer Service Consultant, based at our Kimbe Branch and reporting to the Lead Customer Service Consultant- Kimbe.
 
Key Responsibilities.

• Deliver consistently high-quality member service within agreed service standards and turnaround times,
• Support the Lead Customer Service- Kimbe to acquire, develop and maintain professional relationships with key employers and business stakeholders in the branch catchment area,
• Coordinate new-member registration, Know Your Customer (KYC) verification, account activation and related member-service requests accurately and promptly,
• Process and support branch transactions, reconciliations and records; promptly escalate irregularities, service issues and operational risks,
• Support branch sales, product promotions, awareness drives and mini-campaigns to grow membership, product uptake and digital adoption,
• Assist with member follow-up and debt-collection activities in line with approved procedures and service standards,
• Promote service efficiency, member convenience and effective use of NCSL’s digital channels,
• Comply with lending policies, AML/CTF requirements, internal controls and all relevant operational procedures,
• Maintain accurate records and contribute to timely branch performance and operational reporting,
• Build respectful internal and external relationships and consistently demonstrate NCSL’s core values,
• Perform other duties delegated by the Lead Customer Service Consultant- Kimbe.

Essential Qualifications, Technical Skills & Experience:

• Possess more than 3- 5 years exposure in a similar work environment,
• Diploma Qualification in Lending, Sales and Marketing, Business Management, Banking & Finance, Accounting or related field,
• Must possess a Class 3 or Class 6 Driver’s License,
• Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.

Why Join Us?

• Work with a forward-thinking and supportive team who cares about your welfare
• Opportunities for self-development and learning programs
• Competitive salary and benefits package
• Health and life insurance scheme for yourself and dependents
• Be part of a mission-driven organization that values integrity and accountability

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.

P.O Box 7732,

BOROKO,

National Capital District

Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Customer Service Consultant, Kimbe

Applications close Friday, 13^th November 2026, only shortlisted applicants will be contacted for an interview.

NCSL, the largest Savings and Loan Society in PNG with over 175,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking an Accounts Payable Officer, based at our Head Office and reporting to the Principal Accountant.

 

Key Responsibilities.

• Process member and supplier payments accurately and within approved timelines including electronic funds transfers.
• Verify payment documentation, supporting invoices, and authorisations to ensure compliance with internal policies and procedures.
• Maintain and update payment records, ledgers, and reconciliations in the Society’s financial systems.
• Assist with daily, weekly, and month-end payment reconciliations and resolve discrepancies promptly.
• Support the preparation of payment-related reports for management and regulatory requirements.
• Ensure adherence to anti-money laundering (AML), know-your-customer (KYC), and other relevant regulatory and internal control requirements.
• Liaise with banks, internal departments, and external parties as required to facilitate smooth payment processing.
• Contribute to continuous improvement of payment processes and controls.
• Perform other related duties as assigned by the Principal Accountant or Chief Financial Officer.

Essential Qualifications, Technical Skills & Experience:

• Diploma in Accounting and Finance (or equivalent qualification).
• Minimum of three (3) years’ relevant experience in payments processing, accounts payable, treasury operations, or a similar finance role within a financial institution, savings and loans society, or comparable organisation.
• Strong working knowledge of banking systems, electronic payment platforms, and accounting software.
• High level of accuracy, attention to detail, and organisational skills.
• Sound understanding of financial controls, reconciliation processes, and compliance requirements.
• Good numerical and analytical ability.
• Effective written and verbal communication skills.

Why Join Us?

• Work with a forward-thinking and supportive team who cares about your welfare
• Opportunities for self-development and learning programs
• Competitive salary and benefits package
• Health and life insurance scheme for yourself and dependents
• Be part of a mission-driven organization that values integrity and accountability

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO,
National Capital District

Or Email: recruitment@ncsl.com.pg
Subject: Job Application – Accounts Payable Officer, Head Office

Applications close Friday, 6th November 2026, only shortlisted applicants will be contacted for an interview.

NCSL, the largest Savings and Loan Society in PNG with over 177,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Customer Service Consultant, based at our Ramu Office and reporting to the Branch Manager- Lae.

Key Responsibilities.

• Deliver consistently high-quality member service within agreed service standards and turnaround times,
• Support the Branch Manager Lae to acquire, develop and maintain professional relationships with key employers and business stakeholders in the Ramu and Markham Valley catchment area,
• Coordinate new-member registration, Know Your Customer (KYC) verification, account activation and related member-service requests accurately and promptly,
• Process and support branch transactions, reconciliations and records; promptly escalate irregularities, service issues and operational risks,
• Support branch sales, product promotions, awareness drives and mini-campaigns to grow membership, product uptake and digital adoption,
• Assist with member follow-up and debt-collection activities in line with approved procedures and service standards,
• Promote service efficiency, member convenience and effective use of NCSL’s digital channels,
• Comply with lending policies, AML/CTF requirements, internal controls and all relevant operational procedures,
• Maintain accurate records and contribute to timely branch performance and operational reporting,
• Build respectful internal and external relationships and consistently demonstrate NCSL’s core values,
• Perform other duties delegated by the Branch Manager Lae.

Essential Qualifications, Technical Skills & Experience:

• Possess more than 3- 5 years exposure in a similar work environment,
• Diploma Qualification in Lending, Sales and Marketing, Business Management, Banking & Finance, Accounting or related field,
• Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.
• Must be a current resident of the Ramu Sugar Area.

Why Join Us?

• Work with a forward-thinking and supportive team who cares about your welfare
• Opportunities for self-development and learning programs
• Competitive salary and benefits package
• Health and life insurance scheme for yourself and dependents
• Be part of a mission-driven organization that values integrity and accountability

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.

P.O Box 7732,

BOROKO,

National Capital District

Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Customer Service Consultant, Ramu

Applications close Friday, 30^th October 2026, only shortlisted applicants will be contacted for an interview.

NCSL, the largest Savings and Loan Society in PNG with over 176,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Risk & Compliance Analyst, based at our Head Office and reporting to the Head of Risk & Compliance.

 

Key Responsibilities:

• Risk Monitoring: Maintain the Enterprise Risk Register, Incident Register, and compliance training program; monitor non-compliance against Risk Appetite Statements.
• Incident Management: Review, investigate, and close reported incidents with appropriate recommendations.
• Policy Development: Track and update policies and procedures; develop risk policies and checklists.
• Advisory Support: Provide guidance to management, ARC, and business units on risks and compliance matters.
• Audit & Compliance: Coordinate with business heads on audit requirements; ensure 100% compliance with Acts, Regulations, Prudential Standards and OHS standards
• Training & Awareness: Contribute to staff training programs on risk, fraud awareness, and compliance culture.
• Quality Control: Champion compliance quality control and refine workflows to improve efficiency.

Essential Qualifications, Technical Skills & Experience:

• Bachelor’s degree in Business Management, Commerce, Accounting, or related field.
• More than 3 years’ experience in risk management and compliance in a similar industry.
• Demonstrated management exposure in managing risks and identifying remedial actions.
• Strong analytical skills and sound business judgment.
• Excellent presentation, communication, and negotiation skills.
• Have people management skills to achieve results.

• Intermediate MS skills in Word, Excel& Outlook.
• Integrity, customer-driven mindset, innovation, respect, and commitment to people development

Why Join Us?

• Work with a forward-thinking and supportive team who cares about your welfare
• Opportunities for self-development and learning programs
• Competitive salary and benefits package
• Health and life insurance scheme for yourself and dependents
• Be part of a mission-driven organization that values integrity and accountability

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

 

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.

P.O Box 7732,

BOROKO,

National Capital District

Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Risk & Compliance Analyst

 

 

Applications close Friday, 02^nd October 2026, only shortlisted applicants will be contacted for an interview.

NCSL, the largest Savings and Loan Society in PNG with over 176,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking an Internal Auditor, based at our Head Office and reporting to the Manager Internal Audit.

Key Responsibilities.

• Develop internal audit plan and determine scope of internal audit engagements,
• Perform internal audit procedures, prepare and present reports providing recommendations to enhance operational efficiency and compliance,
• Obtain, analyse, and evaluate financial data for review and reporting purposes,
• Conduct special reviews as and when required by the Management and the Audit Risk Committee (ARC),
• Conduct follow-up audits to monitor status of outstanding audit items against recommended deadlines.
• Collaborate with various departments to ensure compliance with policies and regulations,

Identifying areas of improvement and document new processes/procedures and/or policies.

Essential Qualifications, Technical Skills & Experience:

• Possess more than 3- 5 years in undertaking internal audit in a similar industry,
• Bachelor’s Degree in Commerce, Accounting, Business Management or related field

• Intermediate MS skills in Word, Excel& Outlook

• Demonstrated internal audit exposure in identifying risks and recommending remedial actions.

Why Join Us?

• Work with a forward-thinking and supportive team who cares about your welfare
• Opportunities for self-development and learning programs
• Competitive salary and benefits package
• Health and life insurance scheme for yourself and dependents
• Be part of a mission-driven organization that values integrity and accountability

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.

P.O Box 7732,

BOROKO,

National Capital District

Or

Email: recruitment@ncsl.com.pg

Subject: Job Application – Internal Auditor, Head Office

Applications close Friday, 25^th September 2026, only shortlisted applicants will be contacted for an interview.