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Debt Collection Officer

NCSL, the largest Savings and Loan Society in PNG with over 170,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Debt Collection Officer based at our Head Office and reporting to the Manager Debt Collection.

 

Key Responsibilities:
  • Manage and monitor past due loans are kept at an absolute minimum at agreed threshold at any one time,
  • Proactively identify appropriate collection action on default loan accounts and take appropriate action for timely collection of monies owed,
  • Maintain constant dialogue with members and member’s payroll including internal teams on timely loan remittances,
  • Liaise with members and external parties to reach amicable loan repayment arrangements,
  • Undertake timely collection action (notices, or otherwise) as required,
  • Keep past due loans an absolute minimum and within approved budget levels.

 

Job Requirements

Essential Qualifications, Technical Skills & Experience:

  • Diploma Qualification in Business Management, Banking & Finance or related field,
  • Possess more than 3 years of exposure in debt collections within a similar industry,
  • Strong analytical skills and accurate business judgement,
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.

 

Why Join Us?
  • Work with a forward-thinking and supportive team who cares about your welfare
  • Opportunities for self-development and learning programs
  • Competitive salary and benefits package
  • Health and life insurance scheme for yourself and dependents
  • Be part of a mission-driven organization that values integrity and accountability

 

How to Apply

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732, Boroko
National Capital District

Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Debt Collection Officer

Applications close Friday, 17th July 2026, only shortlisted applicants will be contacted for an interview.

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Media Release

Integrity and Action Now!

NCSL was proud to join the 16th Sir Anthony Siaguru Walk Against Corruption 2026, standing with thousands of Papua New Guineans in support of integrity, transparency, and accountability.

As a member-owned Savings and Loan Society, we stand for our 175,000+ members, their families, and ourselves as an organisation. Our participation reflects our commitment to the values that matter most—honesty, responsible governance, and transparency.

By supporting this important initiative led by Transparency International Papua New Guinea (TIPNG), we reaffirm our belief that trust is built through action and accountability. Together, we can help create stronger communities, stronger institutions, and a brighter future for Papua New Guinea.

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careers

Digital Innovation & Design Officer- Head Office

NCSL, the largest Savings and Loan Society in PNG with over 165,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Digital Innovation & Design Officer based at our Head Office and reporting to the Team Leader Digital Innovation & Design.

Key Responsibilities:
  • Collaborate with NCSL IT, Branch Network, Lending, Marketing and other business units to develop and deliver member value propositions that grow revenue from existing and new products and solutions,
  • Maintain excellent and on-going relationships with existing stakeholders, with an emphasis on regular communication,
  • Communicates and proactively coordinates efforts directly with various teams within NCSL Business Units, NCSL large, medium, and small employers, to advance knowledge of our digital channels within the organization,
  • Reviews member feedback and proactively monitors digital customer-facing systems to detect problems and provide solutions,
  • Enforcement of digital standard best business practice within NCSL,
  • Provide to management accurate, timely and relevant reporting on all regulatory and group reporting for the Digital Innovation & Design, as well as all operational and administrative support,

Job Requirements

Essential Qualifications, Technical Skills & Experience:

  • Diploma Qualification in Banking& Finance, Accountancy, Business Management or related field,
  • More than 3 years’ experience in Digital in a Banking and Finance Industry,
  • Competent in Digital Services support and implementation,
  • Intermediate MS skills in Word, Excel & Outlook,
  • Strong analytical skill and accurate business judgement,
  • Use strategic intuition to identify value creation business opportunities,
  • Strong presentation, communication and negotiation ability.

Why Join Us?
  • Work with a forward-thinking and supportive team who cares about your welfare
  • Opportunities for self-development and learning programs
  • Competitive salary and benefits package
  • Health and life insurance scheme for yourself and dependents
  • Be part of a mission-driven organization that values integrity and accountability

How to Apply

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732, Boroko
National Capital District

Or Email: recruitment@ncsl.com.pg
Subject: Job Application – Digital Innovation & Design Officer-POM

Applications close: Friday, 03rd July 2026
Only shortlisted applicants will be contacted for an interview.

Categories
careers

Reconciliation Officer

NCSL, the largest Savings and Loan Society in PNG with over 170,000 members, is currently undergoing an exciting transformation to enhance services and prepare for the future.

We are seeking a Reconciliation Officer based at our Head Office in Port Moresby, reporting to the Management Accountant. The successful candidate will handle general ledger and balance sheet reconciliations, investigate discrepancies, and perform corrective adjustments.

Key Responsibilities
  • Prepare daily, weekly, and monthly balance sheet and general ledger reconciliations
  • Investigate variances, trace unidentified deposits, clear suspense accounts, and recommend corrective journal entries
  • Cross-check general ledger records against bank statements, cash books, accounts payable (AP), and accounts receivable (AR)
  • Assist the Management Accountant with month-end, quarter-end, and year-end closing tasks
  • Maintain proper documentation and audit trails for internal and external audits
  • Promote a culture of accountability, compliance, and ethical conduct
Job Requirements

Essential Qualifications, Skills & Experience:

  • Degree or Diploma in Accounting, Finance, Commerce, or a related field
  • Progress toward professional accounting certification (e.g., CPA) is highly desirable
  • 2–3 years of experience in general ledger accounting, bookkeeping, or financial reconciliation
  • Strong knowledge of ERP systems (SAP, Pronto Xi, Technology One, MYOB, etc.)
  • Advanced Microsoft Excel skills (VLOOKUPs, pivot tables, complex formulas)
  • Strong analytical ability and sound business judgment
Why Join Us?
  • Work with a supportive, forward-thinking team
  • Opportunities for professional development and training
  • Competitive salary and benefits
  • Health and life insurance for you and your dependents
  • Be part of an organization that values integrity and accountability
How to Apply

Submit your CV, cover letter addressing key competencies, and copies of qualifications to:

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732, Boroko
National Capital District

Email: recruitment@ncsl.com.pg
Subject: Job Application – Reconciliation Officer, POM

Applications close: Friday, 19 June 2026
Only shortlisted candidates will be contacted.

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careers

Business Relationship Officer

NCSL Savings and Loan Society, the largest Savings and Loan Society in PNG with over 170,000 members, is undergoing a significant transformation to enhance member service delivery and position the organization for sustainable future growth.

We are seeking a high- performing and result- driven Business Relationship Officer to join our team in Lae, reporting to the Business Relationship Manager. The incumbent will be responsible for building and maintaining strong relationships with employer partners to support business continuity, portfolio growth, and member engagement, while ensuring compliance with NCSL governance frameworks, policies, and statutory requirements.

Business Relationship Officer – Lae

The successful applicant will be required too effectively.

Develop and maintain strong employer and stakeholder relationships,
Serve as the primary liaison between employers and NCSL,
Drive engagement through visits, presentations and awareness sessions,
Identify new business opportunities and support portfolio growth,
Promote and cross-sell NCSL products and services,
Ensure timely remittance contributions and high service delivery standard,
Prepare reports, engagement plan and activity updates,
Ensure compliance with policies, procedure and audit requirements,
Provide, in collaboration with employers, financial literacy sessions to educate members about savings, loans and other financial services.

Essential Qualifications, Technical Skills & Experience:

Diploma in Business, Banking & Finance, Marketing or related discipline,
Minimum 3 years’ experience in financial services or similar role,
Strong communication, presentation and stakeholder management skills,
Possess current driver’s license (class 3 or 6), and be able to navigate within the surrounds of Lae,
Intermediate MS Office skills.

Why Join Us?

Work with a forward-thinking and supportive team who cares about your welfare
Opportunities for self-development and learning programs
Competitive salary and benefits package
Health and life insurance scheme for yourself and dependents
Be part of a mission-driven organization that values integrity and accountability

Submit your CV, cover letter addressing the key competencies above and certified copies of qualifications to:

Head of Human Resources

NCSL Savings and Loan Society

P.O Box 7732,

BOROKO,

National Capital District

Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Business Relationship Officer, Lae

Applications close Tuesday, 09th June 2026, only shortlisted applicants will be contacted for an interview.

Categories
careers

Senior Internal Auditor

NCSL, the largest Savings and Loan Society in PNG with over 170,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Senior Internal Auditor based at our Head Office in Port Moresby and reporting to the Head of Risk and Compliance.  The successful candidate will provide independent assurance and advisory services to the Board Audit & Risk Committee and Executive Management.

Senior Internal Auditor

Key Responsibilities:

  • Develop and implement the annual internal audit plan based on risk assessments approved by the Board Audit & Risk Committee,
  • Establish the Internal Audit (IA) Charter including Terms of Reference TOR’s and play a critical role in strengthening governance, risk management, internal controls, and regulatory compliance across the organisation,
  • Conduct operational, financial, compliance, and risk-based audits across the organisation,
  • Evaluate the effectiveness of internal controls, governance processes, and risk management frameworks,
  • Review compliance with applicable laws, regulations, policies, prudential standards, and internal procedures,
  • Present audit findings and updates directly to the Board Audit & Risk Committee and action recommendations,
  • Liaise with external auditors (PWC), regulators (BPNG), and other assurance providers where required,
  • Promote a strong culture of accountability, compliance, and ethical conduct within the organisation.

Essential Qualifications, Technical Skills & Experience:

  • Bachelor’s in Accounting, Business Management, Commerce, Economics or related field,
  • Must be CPA certified or in the process of obtaining a certificate,
  • More than five (5) years’ experience in internal or external audit preferably within the Financial Services Sector,
  • Demonstrated Management/Board exposure in managing internal audit function and reporting,
  • Sound understanding of financial services operations, including credit, treasury, operations, AML/CFT, and regulatory compliance,
  • Strong analytical skill and accurate business judgement,

Why Join Us?

  • Work with a forward-thinking and supportive team who cares about your welfare
  • Opportunities for self-development and learning programs
  • Competitive salary and benefits package
  • Health and life insurance scheme for yourself and dependents
  • Be part of a mission-driven organization that values integrity and accountability

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO,
National Capital District

Or

Email: recruitment@ncsl.com.pg
Subject: Job Application – Senior Internal Auditor, POM

Categories
careers

Customer Service Consultant, Alotau

NCSL, the largest Savings and Loan Society in PNG with over 165,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Customer Service Consultant, based at our Alotau Branch and reporting to the Lead Customer Service Consultant.

 

 

Customer  Service  Consultant

 

 

The successful applicant will be required too effectively.

 

  • Assist the supervisor to acquire, foster and maintain professional business relationships with key employers and business stakeholders in the branch catchment area,
  • Coordinate new member registration, KYC verification and account activation processes,
  • Support Branch sales and product promotions, and coordinate awareness drives and mini campaigns in the branch catchment area,
  • Undertake initiatives to enhance service efficiency, digital adoption and member convenience,
  • Maintain professional internal and external relationships that meet company core values.

 

Essential Qualifications, Technical Skills & Experience:

 

  • Proven exposure in providing first-class customer service in a timely manner in a similar work environment,
  • Diploma Qualification in Sales and Marketing, Business Management, Banking & Finance, Accounting or related field,
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.

 

Why Join Us?

  • Work with a forward-thinking and supportive team who cares about your welfare
  • Opportunities for self-development and learning programs
  • Competitive salary and benefits package
  • Health and life insurance scheme for yourself and dependents
  • Be part of a mission-driven organization that values integrity and accountability

 

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

 

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO,
National Capital District

Or

Email: recruitment@ncsl.com.pg

Subject: Job Application – Customer Service Consultant, Alotau

 

Applications close Wednesday, 6th May 2026, only shortlisted applicants will be contacted for an interview.

 

 

Categories
Media Release Public Notice

Temporary Closure: Alotau & NGI Branches

Categories
Media Release Public Notice

System Maintenance

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careers

Senior Business Partner, Human Resources

NCSL, the largest Savings and Loan Society in PNG with over 165,000 members, is currently undergoing an exciting transformative journey to further enhance its service to members and to be ready for the future.

We now seek to recruit a Senior Member of the HR Team, reporting to the Head of Human Resources to further strengthen our Team and be part of this exciting transformation.

 

Senior Business Partner, Human Resources

 

 

The successful applicant will be required to effectively;

  • The successful applicant will be required to effectively;
  • Research and provide HR solutions in the market and manage implementation of key HR projects,
  • Lead and provide overall advice on both strategic and operational HR support in managing an employee’s life cycle,
  • Manage the end-to-end recruitment cycle in closer consultation with the line managers and ensuring positions are filled within agreed schedule,
  • Assist the Head of HR with HR Budget preparations and its implementation,
  • Manage the end-to-end performance management cycle and instill a performance culture with appropriate rewards,
  • Provide oversight of the Training and Development function and provide timely reports to relevant stakeholders,
  • Review and draft HR policies and procedures where required and ensure updates are shared and understood by staff,
  • Maintain professional internal and external relationships that meet company core values.

Essential Qualifications, Technical Skills & Experience:

  • Proven exposure in managing a team to provide HR advice and support in managing an employee life cycle,
  • Possess more than five (5) years of proven exposure in managing a team to provide both strategic and operational support within HR,
  • Exposure in managing performance cycle to derive TNA’s and ensure needs are addressed in consultation with respective supervisors,
  • Demonstrated exposure in providing oversight of Learning and Development initiatives and building a learning culture,
  • Degree Qualification in Business Management, Human Resources, Psychology, or related field.
  • Strong people skills and ability to lead from the front in all HR responsibilities and tasks,
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.
  • Strong people skills and ability to lead from the front in all HR responsibilities and tasks,
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.

Besides this challenging position in a growing organisation and working in a pleasant environment, we offer a good salary, certain allowances, health and life insurance and opportunities for self-development and learning programs.

To apply, please forward updated CV with a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO, National Capital District

Or

Email: recruitment@ncsl.com.pg

Applications close Wednesday, 22nd April 2026, only shortlisted applicants will be contacted for an interview.

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