Author: SNS TECH Support
System Maintenance
Senior Business Partner, Human Resources
Easter Holiday Notice
Dear Valued Members,
All NCSL Offices will be closed over the Easter Period.
- Good Friday – Friday, 3 April 2026
- Easter Monday – Monday, 6 April 2026.
During this period, you can continue to access our services via:
- MyNCSL App
- Member Online
- Mobile USSD Service (628#)
We look forward to welcoming you again in our branches on Tuesday 7th April.
Wishing you & your loved ones a safe & blessed Easter.
Thank you for being our valued member!
Lead Customer Service Consultants
NCSL, the largest Savings and Loan Society in PNG with over 165,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.
We are currently seeking two (2) Lead Customer Service Consultants, based at our Bialla and Buka Branches respectively, and reporting to the Area Manager (New Guinea Islands).
Key Responsibilities
- Lead and model consistent delivery of exceptional member service at the branch,
- Acquire, foster and maintain professional business relationships with key employers and business stakeholders in the branch catchment area,
- Oversee new member registration, KYC verification and account activation processes,
- Supervise branch transaction operations, reconciliations and report any irregularities or operational risks,
- Support Branch sales and product promotions, and coordinate awareness drives and mini campaigns in the branch catchment area,
- Lead initiatives to enhance service efficiency, digital adoption and member convenience.
Essential Qualifications, Technical Skills & Experience:
- Proven exposure in providing first-class customer service in a timely manner in a similar work environment,
- Diploma Qualification in Sales and Marketing, Business Management, Banking & Finance, Accounting or related field,
- Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.
Why Join Us?
- Work with a forward-thinking and supportive team who cares about your welfare
- Opportunities for self-development and learning programs
- Competitive salary and benefits package
- Health and life insurance scheme for yourself and dependents
- Be part of a mission-driven organization that values integrity and accountability
Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:
Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO,
National Capital District Or Email: recruitment@ncsl.com.pg
Subject: Job Application – Lead Customer Service Consultant- Buka/Bialla
Do indicate the location of interest (e.g., Lead Customer Service Consultant, Bialla) on your email or cover note for ease of assessment purposes.
Applications close Wednesday, 8th April 2026, only shortlisted applicants will be contacted for an interview.
Management Accountant
NCSL, PNG’s largest member-owned Savings and Loan Society with over 160,000 members, is undergoing an exciting transformation to enhance member services and future readiness.
We are seeking a skilled Management Accountant to join our Finance team and drive insightful financial analysis, budgeting, and reporting.
Key Responsibilities:
- Monitor and prepare monthly/quarterly management accounts, variance analysis, KPI dashboards, and performance reports,
- Lead and prepare annual budgeting, rolling forecasts, scenario modelling, and cost/profitability analysis,
- Supervise reconciliation activities and ensure accurate balance sheet reconciliations,
- Support month-end close (accruals, provisions, journals) and contribute to regulatory/BPNG reporting,
- Identify financial risks/opportunities and recommend cost efficiency to enhance revenue,
- Enhance financial systems, reporting tools, and automation processes,
- Mentor junior staff and collaborate across departments to enhance efficiency,
- Maintain professional internal and external relationships that meet company core values.
Essential Qualifications, Technical Skills & Experience:
- Possess more than 3 years of proven exposure in management accounting, financial analysts, or reporting,
- Degree Qualification in Accounting, Finance, or related field,
- Professional qualification (CPA PNG, CA, or equivalent) or actively pursuing,
- Strong knowledge of IFRS, PNG regulations, and prudential standards for Savings & Loan Societies,
- Advanced Excel and financial modelling experience with ERP/core banking systems advantageous,
- Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.
Why Join Us?
- Work with a forward-thinking and supportive team who cares about your welfare
- Opportunities for self-development and learning programs
- Competitive salary and benefits package
- Health and life insurance scheme for yourself and dependents
- Be part of a mission-driven organization that values integrity and accountability
To apply, please forward updated CV with a cover letter addressing the key competencies above with copies of qualifications to:
Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO,
National Capital District Or Email: recruitment@ncsl.com.pg
Applications close Friday, 20th March 2026, only shortlisted applicants will be contacted for an interview.
Protect Your Account Credentials
Dear Valued Members,
NCSL Savings & Loan reminds all members of the critical importance of safeguarding your personal access credentials. This includes your MyNCSL login details, Mobile Banking PIN, and Poro Card and PIN.
To maintain the security of your accounts, please observe the following:
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Do not disclose your usernames, passwords, or PINs to any individual under any circumstance.
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NCSL will never request your login credentials or PINs via phone calls, email, SMS, or social media.
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If you suspect that your information may have been compromised, contact NCSL immediately for assistance.
Keep Your Personal Information Updated & Secure To further strengthen the security of your NCSL account:
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Regularly Update Your details: Keep your mobile number, email, and address current.
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Report Unauthorized Changes: Notify NCSL immediately if you receive an alert for changes you didn’t make.
For more information, please contact our Call Centre Team on 207 2000 or email callcentre@ncsl.com.pg Thank you for your understanding and continued support.
Thank you for being a valued member!
In Papua New Guinea, most financial institutions prioritise profits over people. NCSL Savings and Loan takes a different approach. As a not- for-profit, member-owned society, NCSL must make a profit too to pay for its operations and invest in the further improvement of its
services. However, a portion of NCSL’s annual profit is returned to all members as annual interest deposited on the general savings account.
Savings
Save with or a purpose or just for a rainy day
Saving for school fees, home improvements, or a family emergency becomes easier with NCSL. Members enjoy simple, hassle-free savings with no hidden charges or account-keeping fees taking away from what they’ve worked hard to put aside. With a choice of savings products and competitive interest rates from 2% to 6% per annum, NCSL helps you grow your money faster while building a strong and consistent savings habit.
Lending
Fair, Transparent and Responsible Lending
As an NCSL member, your savings open the door to affordable personal loans you can use for any purpose. With interest rates starting from just 14% per annum, you get access to one of the most
cost-effective loan options available
For example, at 14% per annum, you repay the loan AFFORDABLY on the reducing balance each
month
| Loan Amount | Repayment | Term |
|---|---|---|
| K500 | K39.83 | 6 months |
| K1,000 | K41.22 | 12 months |
Unlike many lenders, NCSL also allows you to borrow without touching your savings, so your balance continues earning interest while you meet your immediate needs. It’s a smart way to stay financially
secure.
Convenient Digital Services
For busy people, NCSL’s MyNCSL Member Online allows members to manage their accounts
anytime, anywhere. Services include:
- Withdrawals and transfers between NCSL accounts or to commercial banks
- Viewing balances and downloading statements
- Applying for loans online
These digital services make managing finances simple. No queues, no transport hassles, and no risk of carrying cash on the streets. Just fast, secure and convenient access to your money whenever you need it.
A Society Built on Members’ Interests
Saving with NCSL gives you more than just a safe place to keep your money—it helps you build real financial security. With competitive savings interest and access to affordable loans when you need them, NCSL supports you in planning ahead, reaching your goals, and creating a stronger future for yourself and your family
This period continues to be one of the most financially demanding times of the year and NCSL Savings & Loan approach remains grounded in its long-standing promise: simple, affordable and
responsible lending for members.
While some financial institutions raise interest rates or introduce complex conditions around this time, NCSL has held firm to providing loan products that are transparent and fair, enabling families to prepare
for school with confidence rather than uncertainty.
What sets NCSL apart is its focus on member wellbeing. The society’s back-to-school loan options are built around realistic repayment schedules, straightforward terms and competitive interest rates that allow members to stretch their pay with minimal stress. Loan processing is efficient, and approvals are guided by responsible lending practices that prioritise long-term financial stability over short-term gains.
This commitment becomes especially important at the start of the school year, when many households feel pressured into accepting the first loan offered to them. NCSL encourages all members to compare
interest rates before signing any loan agreement whether it is with NCSL or another lender. A loan mayappear convenient on the surface, but the true cost lies in the rate, fees, and repayment structure. Some
lenders promote low weekly repayments but compensate with higher rates or hidden charges that inflate the overall cost.
By contrast, NCSL provides members with clear information upfront. Members know the interest rate, the repayment period, and how much will be deducted from their payroll. This clarity allows families to plan
ahead and avoid financial surprises that may arise later in the year.
The back-to-school season is not simply another spending period. It represents an investment in children’s education and future opportunities. NCSL believes that such investments should not force families into financial hardship. That is why the organisation continues to refine its products around the everyday realities faced by its membership giving them access to loan that supports their needs without compromising their financial wellbeing.
For many members, a NCSL loan means the difference between delaying fees and sending children to school on time. It means purchasing quality uniforms, covering transport costs, and meeting school requirements without resorting to high-cost lenders.
As the new school year started, NCSL encourages members to take the time to review their options, understand the total cost of borrowing, and make informed choices. With our member-focused approach
and consistent commitment to affordability, we remain reliable for families preparing for school.
Loans At NCSL Are Affordable
- Manageable repayments, for example with a K1,000 loan, a repayment of about K41 per fortnight, making budgeting easier for families
- Payroll-deducted repayments, reducing the risk of missed loan repayments
Easy to Apply
- Apply for loans online anytime through MyNCSL Member Online or Mobile USSD
- Track loan applications and manage accounts digitally, without branch visits or long queues