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Members Notice/Update (Archives) Public Notice Archives

Public Holiday – Monday 22nd May 2023

Dear Valued Members,

Monday the 22nd of May, 2023 is declared a public holiday for the National Capital District to mark the occasion of the forum of India-Pacific Islands Cooperation in Port Moresby.

Our Branch operations in NCD and our head office will be closed and we will resume normal operations on Tuesday May, 23, 2023. All other ncsl branches will operate as normal.

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members,

We are pleased to advise that services have been fully restored at our Goroka and Tabubil branches.

We thank you for your patience as we work to restore services at our remaining branches nationwide. We will provide progressive updates once they become available.

If you have any queries or concerns, please contact our call centre on 2072000

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Planned System Maintenance

Dear Valued Members,

A planned system maintenance will take place this evening between 8pm and 9 pm.

During this time, services on our e channels will be unavailable. We apologize for any inconvenience this may cause.

Thank you for your understanding

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Delay in Payments to Members with BSP Accounts

Dear Valued Members,

We continue to experience issues with processing payments via BSP. We are anow processing payments to our BSP members accounts via Kina Bank. This may cause a slight delay in funds being credited to members BSP accounts, and we apologize for any inconvenience this may cause.

Members are advised to provide bank accounts in alternate commercial banks for faster processing.

We are working closely with Kina Bank and BSP to manage this process.

Thank you for your patience and understanding.

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Members Update

Dear Valued Members,

Our Port Moresby and Waigani Branches are currently offline

We are working hard to restore full services and will advise once both branches are back online

We apologize for any inconvinience caused

Please contact our call centre on (+675) 207 2000 for all your enquires or visit our Boroko branch

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Members Update

Poro Card Update

Dear Valued Members,

We are continuing efforts to restore the Poro Card network. Our technical team is running important tests and checks on our Poro Card network.

Poro card services will continue to be offline until further notice. We are working closely with the regulator to finalize this matter.

In the meantime, funds in the Poro accounts can be accessed by initiating transfers to your commercial bank account. If you have any queries regarding accessing your Poro card funds, please contact our call centre on 2072000 between 8am and 5pm Monday to Friday.

We sincerely apologise for any inconvenience caused and thank you for your understanding.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Mount Hagen Branch Services Fully Restored

Dear Valued Members

We are pleased to advise that services at our Mount Hagen branch have been restored and it is now fully operational. Services at our NCD and Lae branches have also been restored and they are now fully operational

We are working towards restoring services at the other branches and will provide progressive updates.

We apologise for any inconvenience caused and thank you for your patience.

If you have any queries or concerns, please contact our call centre on 2072000.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our technical team are continuing to run important tests and checks on our Poro Card Network. This has taken longer than expected. Poro cards services will continue to be offline until further notice

We are working closely with the regulator to improve this situation and will provide updates as soon as they become available

Poro card funds can be accessed by transfering funds to your commercial bank account. If you are transfering funds to a BSP account, pleas expect delays to the normal processing time due to circumstances beyond our control.

We sincerely apologise for any inconvinience caused and thank you for your understanding

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members

We are pleased to inform members that services have been fully restored to our lae branch.

We thank you for your patience and understand as we work to restore connectivity to our branches nationwide. We will provide updates as soon as they become available.

Please contact our call centre on 207 2000 if you have any further enquiries.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Update On Transfer To BSP Accounts

Dear Valued Members

Following delays caused by BSP’s system upgrade over the Easter long weekend, all transfers to BSP accounts made from thursday 6th of April to Friday 14th of April 2023, have now been manually processed

If you have made a transfer during this period from your poro account to your BSP account, these funds will be now available

If you are awaiting a loan drawdown to be credits to your BSP account which was approved during this period, these will now be available

We thank you for your patience and apologize for any inconvenience caused by the delay.

Authorized by Management

Undergoing Maintenance

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