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Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our technical team are continuing to run important tests and checks on our Poro Card Network. This has taken longer than expected. Poro cards services will continue to be offline until further notice

We are working closely with the regulator to improve this situation and will provide updates as soon as they become available

Poro card funds can be accessed by transfering funds to your commercial bank account. If you are transfering funds to a BSP account, pleas expect delays to the normal processing time due to circumstances beyond our control.

We sincerely apologise for any inconvinience caused and thank you for your understanding

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members

We are pleased to inform members that services have been fully restored to our lae branch.

We thank you for your patience and understand as we work to restore connectivity to our branches nationwide. We will provide updates as soon as they become available.

Please contact our call centre on 207 2000 if you have any further enquiries.

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Branch Update: Boroko, Waigani & Port Moresby Branches are now Operational

To our Valued Members

We are pleased to inform our members that services have been fully restored at all branches in the national capital district

We are working hard to restore full services at our other branches around the country and will provide regulat updates

We thank all our members for your patience and understanding during the period of service outage. Please contact our call centre on 207 2000 for all queries.

Authorized by Management

Categories
Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Members

The Nasfund Contributors Savings and Loan Society Limited (ncsl) decided to shut down our IT system on Wednesday 01st March 2023 after we detected a security threat. As a result, our core banking system and customer facing online services were affected. Prudent action has ensured the safety of our system and the resumption of our online member services.

As a safeguard the Poro Card platform was taken offline. At present, Poro cards cannot be used on any Point-of-Sale terminals in shops or on ATMs. We are working to restore this service in the coming weeks and ask our members for their continued patience.

Should members wish to access funds from their Poro Card Account, they can initiate a manual transfer to their commercial bank account either online or at the nearest ncsl branch. We continue to work towards a solution for Poro Card users. We recognise and apologise for the inconvenience to our members. Regular updates will continue.

Authorised By Management

UPDATE_Tuesday-March-28-2023_tn01

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