Author: SNS TECH Support
Dear Valued Members,
PUBLIC HOLIDAY FRIDAY 17 MAY – BUKA BRANCH
In respect of Bougainville Remembrance day, our Buka branch will be closed on Friday 17th May, 2024.
The branch will be open on Monday 20th May, 2024 to serve you.
We apologies for any inconvenience caused by this and appreciate your understanding.
For further assistance, please reach out to our Call Centre team on phone 207 2000 or email callcentre@ncsl.com.pg
NCSL Management
Dear valued members,
Please be advised that we are facing intermittent connections on Digicel network affecting our SMS Service *628#.
We are working with the vendor to restore services as soon as possible.
We sincerely apologize for the inconvenience caused and we will provide updates from time to time.
For issues, queries please do not hesitate to contact our Call Centre at 2072000 or email callcentre@ncsl.com.pg.
We thank you for your understanding and support.
In a proactive effort to enhance customer service and deepen product understanding, Nasfund Contributors Savings & Loan Society (NCSL) recently conducted a first-ever, three-day Branch Network Workshop for its dedicated Customer Service Officers (CSOs) from the branches.
The workshop was hosted at Lamana Hotel from Thursday 7 March to Saturday 9 March. It focused on upskilling CSOs and equipping them with essential knowledge in sales fundamentals, customer service excellence, business relationship management, and an understanding of NCSL’s diverse product and service offerings.
The workshop themed, “Change is Me,” emphasized the importance of continuous learning and utilizing their skills to provide excellent customer service. The CSOs were also encouraged to embrace change as an opportunity for growth and personal development.
