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Team Leader Lending

NCSL, the largest Savings and Loan Society in PNG, is undergoing an exciting transformative journey to further enhance the service to its members and to be ready for the future.

We are currently seeking an individual to fill the role of Team Leader Lending based at our Head Office that will report to the Manager Lending.  The incumbent will be responsible for driving quality credit decisions, ensuring compliance, and delivering an excellent customer experience while meeting performance and risk targets.

Key Responsibilities:

  • Manage day-to-day workflow to ensure service level agreements and turnaround times are met,
  • Monitor and ensure that daily loan applications are designated and processed by the respective officers within the agreed timelines,
  • Lead and ensure Loan applications received are properly assessed to ensure credit requirements are met prior to submitting for approval,
  • Provide weekly reports to the Lending Manager and as and when required.
  • Ensure responses are provided to the members’ loan queries within the minimum service turnaround time via email or phone call.
  • Recommend appropriate solutions to the Lending Manager to ensure rejected loans are reviewed and reprocessed.

Essential Qualifications, Technical Skills & Experience:

  • Possess more than 5 years experience in lending, credit assessment, or loan processing,
  • Previous experience in a Team Leader or senior role in a similar role is highly desirable,
  • Strong understanding of credit risk, lending policy, and compliance requirements,
  • Relevant Diploma Qualification in Business Management, Banking & Finance or related field.
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.
  • Ability to analyse the numbers and provide a sound report to the Lending Manager on a weekly basis.

Why Join Us?

  • Work with a forward-thinking and supportive team who cares about your welfare
  • Opportunities for self-development and learning programs
  • Competitive salary and benefits package
  • Health and life insurance scheme for yourself and dependents
  • Be part of a mission-driven organization that values integrity and accountability

 

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.

P.O Box 7732,

BOROKO,

National Capital District

Or Email: recruitment@ncsl.com.pg

Subject: Job Application – Team Leader Lending

 

Applications close Wednesday, 18th February 2026, only shortlisted applicants will be contacted for an interview.

Categories
careers

Data Analyst

NCSL, the largest Savings and Loan Society in PNG is undergoing an exciting transformative journey to further enhance its service to its members and to be ready for the future.

We now seek to recruit a Data Analyst to further strengthen our Team to drive business growth, by analysing data and identifying opportunities for improvement.

Key Responsibilities:

  • Monitor and analyse financial data to assess portfolio performance and credit risk,
  • Develop and maintain credit scoring models to evaluate borrower creditworthiness,
  • Monitor and report on portfolio trends, identifying areas for improvement,
  • Collaborate with risk management and business teams to inform credit decisions,
  • Ensure data accuracy and compliance with regulatory requirements.

Essential Qualifications, Technical Skills & Experience:

  • Proven exposure in credit risk modelling or data analysis in a similar work environment,
  • Possess more than (1-2) years of proven exposure in data analysis or credit risk in a Banking and Finance Institution,
  • Diploma Qualification in Finance, Economics, Mathematics or related field,
  • Proficiency in Excel, SQL, and data visualization tools like Tableau,
  • Strong analytical, problem-solving, and communication skills.

Why Join Us?

  • Work with a forward-thinking and supportive team who cares about your welfare,
  • Opportunities for self-development and learning programs,
  • Competitive salary and benefits package,
  • Health and life insurance scheme for yourself and dependents,
  • Be part of a mission-driven organization that values integrity and accountability.

If this opportunity is what you’ve been looking for, please forward updated CV with a cover letter addressing the key competencies above with copies of qualifications to:

Head of Human Resources

NASFUND Contributors Savings & Loan Society Ltd.

P.O Box 7732,

BOROKO,

National Capital District

Or Email: recruitment@ncsl.com.pg

Applications close Wednesday, 18th February 2026, only shortlisted applicants will be contacted for an interview.

Categories
careers

Customer Service Consultant, Kimbe Branch

NCSL, the largest Savings and Loan Society in PNG with over 160,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.

We are currently seeking a Customer Service Consultant, based at our Kimbe Branch, and reporting to the Lead CSC.

Key Responsibilities:

  • Maintain consistent delivery of exceptional member service at the branch,
  • Create and maintain professional business relationships with key employers and business stakeholders in the branch catchment area,
  • Review and assess new member applications received and liaise with Head Office for registration,
  • Assist with Branch sales and product promotions, and coordinate awareness drives and mini campaigns in the branch catchment area,
  • Maintain service efficiency, digital adoption and member convenience.

Essential Qualifications, Technical Skills & Experience:

Proven exposure in providing first-class customer service in a timely manner in a similar work environment,

  • Diploma Qualification in Sales and Marketing, Business Management, Banking & Finance, Accounting or related field,
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values.

Why Join Us?

  • Work with a forward-thinking and supportive team who cares about your welfare
  • Opportunities for self-development and learning programs
  • Competitive salary and benefits package
  • Health and life insurance scheme for yourself and dependents
  • Be part of a mission-driven organization that values integrity and accountability

 

Kimbe based candidates are encouraged to apply as accommodation is not a benefit.

Categories
careers

Lead Customer Service Consultant- Tabubil

NCSL, the largest Savings and Loan Society in PNG with over 160,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future. 

We are currently seeking a Lead Customer Service Consultant, based at our Tabubil Branch, and reporting to the Area Manager (Southern Region). 
Lead Customer Service Consultant 

Key Responsibilities.  

  • Lead and model consistent delivery of exceptional member service at the branch, 
  • Acquire, foster and maintain professional business relationships with key employers and business stakeholders in the branch catchment area, 
  • Oversee new member registration, KYC verification and account activation processes, 
  • Supervise branch transaction operations, reconciliations and report any irregularities or operational risks, 
  • Support Branch sales and product promotions, and coordinate awareness drives and mini campaigns in the branch catchment area, 
  • Lead initiatives to enhance service efficiency, digital adoption and member convenience. 

Essential Qualifications, Technical Skills & Experience: 

  • Proven exposure in providing first-class customer service in a timely manner in a similar work environment, 
  • Diploma Qualification in Sales and Marketing, Business Management, Banking & Finance, Accounting or related field, 
  • Strong customer experience and ability to interact and cooperate with all staff and maintain professionalism that meets company core values. 

Why Join Us? 

  • Work with a forward-thinking and supportive teamwho cares about your welfare 
  • Opportunitiesfor self-development and learning programs  
  • Competitive salary and benefits package
  • Health and life insurance scheme for yourself and dependents  
  • Be part of a mission-driven organization that values integrity and accountability

Please forward your CV and a cover letter addressing the key competencies above with copies of qualifications to: 

Head of Human Resources
NASFUND Contributors Savings & Loan Society Ltd.
P.O Box 7732,
BOROKO, 

National Capital District
 

Or Email: recruitment@ncsl.com.pg 

Subject: Job Application – Lead Customer Service Consultant-Tabubil 

Applications close Wednesday, 14th January 2026, only shortlisted applicants will be contacted for an interview. 

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