Dear Valued members
Please note that we will be closed on the following days for Easter.
– Good Friday – Friday, 29th March 2024
– Easter Monday – Monday, 01 April 2024
In the Meantime, you can continue to have access to our savings and loan products and services through our mobile phone (*628#) and internet services.
We re-open to server you on Tuesday,02 April 2024.
We wish you and your family a Joyful and Blessed Easter.
NCSL Staff & Management
Thank you for being our Member
At its Board meeting on Friday, 22nd March 2024, NASFUND Contributors Savings and Loan Limited (NCSL) received the audited accounts for 2023 and announced a net profit of K 9.7 million for the 2023 financial year.
After 20% statutory reserving, this will be credited overnight to the savings accounts of the more than 147,000 members and paid in addition to the current interest rates which members are already receiving on their savings accounts.
This is a total of 4.15% for the 2023 financial year equating to K 11.6 million in interest on savings for NCSL members.
Other Financial highlights of 2023 were:
· Total Assets increased by 1.4% to K 316 million.
· Net Assets of K36.3 million.
· General Reserves increased by 8.2% to K 25.8 million,
· Total membership increased by 3.1% to 146,765 members,
· Members Savings increased by 2.5 % to K 274.5 million,
· Net Loan portfolio increased by 9.6% to K 152.8 million.
NCSL’s Chairman, Christopher Elphick thanked the support, patience, and trust which NCSL received from its members over 2023. During the year an extensive remediation process to improve Information Technology Risk Management was successfully undertaken.
The NCSL Board approved and embarked on a significant upgrade to its core systems to ensure modern digital offerings for its growing membership nationwide. A new call-centre system has been implemented so member queries are promptly answered. This includes NCSL employees receiving improved training with a more customer centric focus.
Elphick thanked his dedicated NCSL team and stated, NCSL remains committed to delivering modern digital services and affordable financial services to its members.
There is power in savings whether it’s from your fortnightly salary or a side hustle, says NCSL Member,
Joycelyn Mautu who opened her savings account with NCSL in 2021 when she began her formal
employment in Port Moresby.
Living in the city is expensive and so you must be disciplined in the way you handle your money, she shared.
Ms. Mautu who is employed by PNG Chamber of Resources and Energy, has been actively contributing a
part of her salary fortnightly and whenever she has some extra money, she puts it away in her savings
accounts to assist with her immediate and future needs.
“Emergency situations are inevitable and can happen at any time. Having savings parked aside gives me that
feel of security, and I am glad I have something to fall back on when I need it the most. And as an advice for
young people who are still in school, start practicing a savings culture today as it will help you with your
education needs and can meet the cost of your other expenses.
It is important that when you grow up, to know how to save and how to manage your money,” she said.
Being an NCSL member, Ms Mautu enjoys interests paid annually into her savings account. She is always
eager to check her balance at the end of each month to track her savings performance and the interest paid
into her account.
And if it is required, she can obtain a loan which is easier when she can show being able to set money aside
to save.
“So far, so good. I am very pleased with how I am managing my finances through saving with NCSL,” Ms.
Mautu concluded.
Dear Valued Members
Update #5: We’re pleased to inform you that our Poro Card service has been restored.
We thank you for your understanding and support.
NCSL Management
Dear Valued Members
Updated #4: Please be informed that our Poro Card service remains temporarily unavailable.
Our IT technicans are working to restore the Poro Card services as soon as possible. We will keep you informed from time to time.
For further assistance, please reach out to our call Centre Team on phone 207 2000 or email :callcentre@ncsl.com.pg
We sincerely apologise for any inconvinience caused by this.
NCSL MANAGEMENT
We are delighted to partner with Tumla Investment Limited under a Memorandum of Agreement to provide a Long Service Leave (LSL) Savings Account to eligible Tumla employees.
The savings account will accommodate Tumla employees’ LSL entitlements, where 80% of the net LSL for individual employees will be transferred to NCSL upon voluntary membership registration.
The Society will manage Tumla employees LSL entitlements until members employment with the company is terminated or member reaches 15 years term of service with Tumla. Members LSL accounts will also earn an annual interest.
Tumla Investment’s Managing Director, Irad Nadi expressed, the LSL savings product is a great initiative for the staff who take a little more once they leave or retire from formal employment.
Speaking about the collaboration, NCSL Chief Officer Member Services, Maranuf Tataeng shared, “NCSL is proud to partner with Tumla to provide such a vital service to its staff. By offering accessible and reliable financial services, NCSL continues to support employers who are concerned about their employees’ financial wellbeing.
Tumla Investment Limited Managing Director, Irad Nadi and NCSL Chief Officer Member Services with the signed agreement.
Pleased be informed that we are currently having intermittent services affecting all our digital services because of continuous power issues.
We are working with our IT team to restore services as soon as possible and will provide you updates from time to time.
In a proactive effort to enhance customer service and deepen product understanding, Nasfund Contributors Savings & Loan Society (NCSL) recently conducted a first-ever, three-day Branch Network Workshop for its dedicated Customer Service Officers (CSOs) from the branches.
The workshop was hosted at Lamana Hotel from Thursday 7 March to Saturday 9 March. It focused on upskilling CSOs and equipping them with essential knowledge in sales fundamentals, customer service excellence, business relationship management, and an understanding of NCSL’s diverse product and service offerings.
The workshop themed, “Change is Me,” emphasized the importance of continuous learning and utilizing their skills to provide excellent customer service. The CSOs were also encouraged to embrace change as an opportunity for growth and personal development.
