Category: Members Notice
Planned System Maintenance
Dear Values Members
We kindly advise you that due to routine maintenance, all NCSL digital services will be inaccessible from Sunday 31st March at 10:00pm to 2am:00 on Monday 01 April, 2024.
Services are expected to return to normal after the stated maintenance window.
We apologise for the any inconvenience caused.
NCSL Management
Thank you for being our Member
Early Closure – NCSL Branches
Dear Values Members
Our branches will close at 2pm today for Easter long weekend.
We encourage members to utilize the available digital services.
For further assistance, please reach out to our call Centre team on phone 207 2000 or email callcentre@ncsl.com.pg
We re-open to you on Tuesday, 02 April 2024
Wishing you and your family a Joyful and Blessed Easter.
NCSL Management
Easter Holiday Notice
Dear Valued members
Please note that we will be closed on the following days for Easter.
– Good Friday – Friday, 29th March 2024
– Easter Monday – Monday, 01 April 2024
In the Meantime, you can continue to have access to our savings and loan products and services through our mobile phone (*628#) and internet services.
We re-open to server you on Tuesday,02 April 2024.
We wish you and your family a Joyful and Blessed Easter.
NCSL Staff & Management
Thank you for being our Member
At its Board meeting on Friday, 22nd March 2024, NASFUND Contributors Savings and Loan Limited (NCSL) received the audited accounts for 2023 and announced a net profit of K 9.7 million for the 2023 financial year.
After 20% statutory reserving, this will be credited overnight to the savings accounts of the more than 147,000 members and paid in addition to the current interest rates which members are already receiving on their savings accounts.
This is a total of 4.15% for the 2023 financial year equating to K 11.6 million in interest on savings for NCSL members.
Other Financial highlights of 2023 were:
· Total Assets increased by 1.4% to K 316 million.
· Net Assets of K36.3 million.
· General Reserves increased by 8.2% to K 25.8 million,
· Total membership increased by 3.1% to 146,765 members,
· Members Savings increased by 2.5 % to K 274.5 million,
· Net Loan portfolio increased by 9.6% to K 152.8 million.
NCSL’s Chairman, Christopher Elphick thanked the support, patience, and trust which NCSL received from its members over 2023. During the year an extensive remediation process to improve Information Technology Risk Management was successfully undertaken.
The NCSL Board approved and embarked on a significant upgrade to its core systems to ensure modern digital offerings for its growing membership nationwide. A new call-centre system has been implemented so member queries are promptly answered. This includes NCSL employees receiving improved training with a more customer centric focus.
Elphick thanked his dedicated NCSL team and stated, NCSL remains committed to delivering modern digital services and affordable financial services to its members.
Poro Card Service Restored
Dear Valued Members
Update #5: We’re pleased to inform you that our Poro Card service has been restored.
We thank you for your understanding and support.
NCSL Management
Poro Cards temporarily unavailable
Dear Valued Members
Updated #4: Please be informed that our Poro Card service remains temporarily unavailable.
Our IT technicans are working to restore the Poro Card services as soon as possible. We will keep you informed from time to time.
For further assistance, please reach out to our call Centre Team on phone 207 2000 or email :callcentre@ncsl.com.pg
We sincerely apologise for any inconvinience caused by this.
NCSL MANAGEMENT
Digital services restored
Pleased be informed that we are currently having intermittent services affecting all our digital services because of continuous power issues.
We are working with our IT team to restore services as soon as possible and will provide you updates from time to time.