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Media Release Members Notice Public Notice

TEMPORARY SERVICE DISRUPTION MYNCSL AND USSD (DIGICEL USERS)

Dear Valued Members,

We are currently experiencing a technical issue affecting some services for members using the Digicel network. You may be unable to:

  • Receive one-time passwords (OTPs) for MyNCSL
  • Access our mobile USSD service via *628#

Our team is working to resolve this as quickly as possible, and we will let you know once services are restored.

We apologise for the inconvenience and thank you for your patience and understanding.

For assistance, please contact our Call Centre on 207 2000 or email callcentre@ncsl.com.pg.

Thank you for being a Valued Member!

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Public Notice

Temporary Office Closure, Kokopo Branch

Dear Valued Members,

Our Kokopo Branch closed at 12 noon today due to water supply disruption in town.

We will reopen once water supply is restored. In the meantime, you can access your savings and loans through:

  • MyNCSL App and Online
  • Mobile USSD service: *628#

For assistance, call 207 2000 or email callcentre@ncsl.com.pg.

We apologize for the inconvenience and thank you for your understanding.

Thank you for being a valued member.

Categories
Members Update

NCSL successfully completed its Customer Service Consultant Training & Staff Induction

NCSL successfully completed its Customer Service Consultant Training & Staff Induction Program last week, empowering frontline teams with the skills, confidence, and knowledge to better serve members across Papua New Guinea.

At NCSL, our people are our strength and through continuous learning, we’re building stronger teams, enhancing member experiences, and delivering service excellence every day.

Better Trained. Better Prepared. Better Service.
#png #ncsl #ServiceExcellence #StaffDevelopment #MemberFirst #BuildingCapability #PNG

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Media Release

Better Trained. Better Prepared. Better Service.

NCSL successfully completed its Customer Service Consultant Training & Staff Induction Program last week, empowering frontline teams with the skills, confidence, and knowledge to better serve members across Papua New Guinea.

At NCSL, our people are our strength and through continuous learning, we’re building stronger teams, enhancing member experiences, and delivering service excellence every day.

Categories
Media Release

Empowering the Next Generation of Savers!

NCSL joined over 800 students in Madang for the Young Mind Savings Campaign last week, encouraging young Papua New Guineans to develop smart money habits and secure their future through savings.

Because every great future starts with a single step and a savings habit.

hashtagNCSLPNG hashtagYoungMindSavingsCampaign hashtagFinancialEducation hashtagSavingsMatter hashtagBuildingFutures hashtagPNG

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Members Notice

Highlights of the 11th AGM

The 11th NCSL Annual General Meeting brought together members and employer representatives from both corporate and government sectors, reflecting the strength and continued growth of the Society.

The AGM provided members with important updates on NCSL’s financial performance, governance, services, and future direction. Through the interactive Q&A session, members and employers also had the opportunity to engage directly with the NCSL Board of Directors and Management.

We sincerely thank all members and employer representatives who attended contributing to the success of the AGM. Your trust, loyalty and support continue to inspire us to keep delivering reliable services and responsible financial solutions to improving member’s lives.

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Members Notice

#NCSL in Action | NCSL Strengthens Savings Culture with SMEC PNG

NCSL recently engaged with the SMEC PNG team through a financial wellness session focused on building a stronger savings culture and empowering staff to better plan for their financial future.

From the session, staff members registered membership and shared positive feedback.

“The session was very well received, and the feedback from staff has been extremely positive. I am encouraged by the level of engagement and look forward to seeing more staff join NCSL in the near future.”

“We truly appreciate the time, effort, and valuable insights shared by NCSL. We also look forward to continuing this strong partnership as part of our ongoing savings culture initiative, particularly in supporting staff to plan and prepare for their short- to medium-term financial needs,” stated Mr Andrew Topo, Manager, People and Culture, Pacific – SMEC PNG.

As a member-owned savings and loan society, NCSL remains committed to supporting its members and partner organisations or employers through financial education, accessible savings and loan products, and ongoing engagement initiatives.

Categories
Media Release Public Notice

Temporary Closure: Alotau & NGI Branches

Categories
Media Release Public Notice

System Maintenance

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Media Release Public Notice

NCSL Pays Out K17.6m in Member Interest for 2025

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