Area Manager (Momase/Highlands)

Careers

NCSL

NCSL, PNG’s largest Savings and Loan Society with over 155,000 members, is currently undergoing an exciting transformative journey to further enhance the service to it’s members and to be ready for the future.

To strengthen the Leadership Team and be part of this transformative journey, NCSL is inviting applicants for the postion of Area Manager (Momase & Highlands), reporting to the Chief Member Services Officer.

Key Responsibilities :

Responsible for managing and driving business growth within both the Momase & Highlands region,
Lead and manage a team of Lead Customer Service Consultants (Lead CSCs) in each branch in the regions to promote the Society’s products and services, ensuring compliance and meeting financial targets and operational goals,
Acquire, create and maintain business rapport with key business employers,
Plan and undertake area budget and ensure costs are kept within and below budget,
Provides all the necessary support to the branch staff to ensure the quality of services to all NCSL members as well as assisting with all the NCSL sales and marketing
activities,
Conducts regular member service training to all branch staff and instil a member centric culture amongst the staff,
Ensures staff observes all policies and procedures to avoid fraud or non-compliance,
Maintains professional internal and external relationships that meet NCSL’s core values

Essential Qualifications, Technical Skills & Experience:

Proven exposure and evidence of results in a similar scope of job,
Demonstrated exposure in promoting a risk culture within the business,
Possess more than five (5) years of proven exposure in a similar work setting,
Degree Qualification in Accounting, Commerce, Business Management or related field,
Possess a current class three (3) driver’s License,
Strong customer experience and ability to interact effectively with people at all levels in a company.

To apply, please forward updated CV with copies of qualifications and a supporting letter addressing the key competencies above to:

Head of Human Resources
NCSL,
P.O Box 7732,
BOROKO,
National Capital District
Or Email: recruitment@ncsl.com.pg

Applications close Friday, 23rd May 2025, only shortlisted applicants will be contacted for an interview.