Careers

NCSL
Product Specialist

NCSL, the largest Savings and Loan Society in PNG with over 150,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.
We are seeking a dynamic and detail-oriented Product Specialist to join our team. The Product Specialist plays a key role in supporting the development, positioning, and promotion of NCSL’s savings and loan products. This role bridges the gap between technical teams and customers by understanding product features and customer needs, and by providing insights to improve product offerings and market positioning.

Key Responsibilities

• Serve as the subject matter expert for the assigned savings and loan products.
• Assist in product development, monitor product performance and work on enhancements.
• Provide product training and support to the relationship management, marketing, and customer service
teams.
• Collect and analyse customer feedback, market trends, and competitor products.
• Support the creation of product documentation, presentations, and marketing collateral.
• Assist in planning and executing product launches and promotional campaigns.

Essential Qualifications, Technical Skills & Experience:

• Relevant Diploma Qualification in Business Management, Banking & Finance or related field.
• Possess more than three (03) years in product management, marketing or technical support.
• Strong knowledge of the industry and market trends
• Excellent communication and presentation skills.
• Analytical mindset with attention to detail.
• Ability to work collaboratively in cross-functional teams.
• Customer-focused mindset.
• Ideally, experience with CRM systems and data analysis tools (e.g., Salesforce, Tableau).

Head of Human Resources
NCSL,
P.O. Box 7732,
BOROKO,
National Capital District
Or Email: recruitment@ncsl.com.pg
Subject: Job Application – Product Specialist

Applications close Wednesday, 16th July 2025, only shortlisted applicants will be contacted for an interview.

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