Careers

NCSL
Relationship Officer

NCSL, the largest Savings and Loan Society in PNG with over 152,000 members, is currently undergoing an exciting transformative journey to further enhance the service to members and to be ready for the future.
We are seeking a dynamic and customer-focused Relationship Officer to join our team. In this role, you will be managing and growing long term relationships with partner employers of NCSL and in line with NCSL’s mission and values, understanding and supporting the member’s needs and promoting relevant financial and digital products and services.

Key Responsibilities

• Develop and maintain a strong and positive relationship with Employers and be the liaison between the
employers and NCSL.
• Ensures there is employer and Employee engagement on a regular basis, through visitations, Product
presentations and awareness.
• Build and maintain strong, trust-based relationships with the payroll officers, HR staff and Finance teams.
• Attending Corporate events with a view to source new businesses and acquire sales opportunities.
• Identify and escalate priority issues and build a sustainable relationship by way of engaging customers
in cross selling other NCSL`s products and service offerings.

Essential Qualifications, Technical Skills & Experience:

• Diploma Qualification in Business Management, Marketing, or Customer Service,
• Excellent working knowledge of Sales and Marketing,
• Strong customer experience and ability to interact and cooperate with all staff and maintain
professionalism that meets company core values,
• Possess current driver’s license (class 3 or 6).
• Proven exposure in providing first-class customer service in a timely manner in a similar work
environment.
• Organized, proactive, and results driven.

Head of Human Resources
NCSL,
P.O. Box 7732,
BOROKO,
National Capital District
Or Email: recruitment@ncsl.com.pg
Subject: Job Application – Relationship Officer

Applications close Wednesday, 30th July 2025, only shortlisted applicants will be contacted for an interview.

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