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Media Release Public Notice

Real Stories, Real Impact: Lending Made Easy at NCSL

For over 20 years, NCSL Savings & Loan has humbly as Papua New Guinea’s leading member-owned financial institution. With over 150, 000 contributors nationwide, we’ve built a legacy of trust, innovation,
and service delivering savings and loan solutions that are not only secure and accessible but importantly tailored to the everyday needs of our people. Our mission to improve lives through digitally driven financial services continues to shape the future of savings and loan in PNG, and the experiences our members share continue to inspire and guide us.

One such story is that of Tau Bega who joined NCSL on July 7, 2025. For Tau, this wasn’t just another financial institution, it was a transformative experience rooted in convenience, efficiency, and genuine member care. As a professional in the lending sector, Bega is well-versed in financial services. Yet, what he discovered at
NCSL left a lasting impression. “I’m truly impressed by the speed of applying for a personal loan 1:1, just a few keystrokes and it’s done,” he shared. “It’s a game-changer.” His journey began with a Seivins Chat Presentation conducted by NCSL’s Ms. Vicky Moriani, Customer
Service Consultant in Alotau. Her patient and knowledgeable guidance through the online registration and

loan process exemplifies the heart of NCSL’s member-first approach. “Her support made the entire experience seamless,” Bega said with appreciation. What sets NCSL apart, according to Bega, is not just the technology but the thoughtfulness behind it.

The MyNCSL App, available on the Playstore and online, gives members direct access to their accounts anytime, anywhere. “It personalizes your services,” he said, “giving clients control and convenience on the
go.”

But it’s the Personal Loan product that truly stands out. “Highly recommended,” Bega emphasized. “It’s extremely flexible and user-friendly, cutting out the traditional bulky loan application forms. And the turnaround time? Next to none.”

Beyond loans, Bega praised NCSL’s wide range of savings products designed to meet the practical needs of Papua New Guinea’s working class. With competitive interest rates and a member-first approach, NCSL continues to redefine what convenient digital services can look like. “I’ll definitely recommend NCSL to others seeking convenience including my family members,” Bega said. “It’s not just a service; it’s a smarter way to manage your money.”

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Members Notice/Update (Archives)

City Pharmacy Limited Partners with Nasfund Contributors Savings & Loans Society to Offer Exclusive Discounts to its Members

City Pharmacy Ltd (CPL) and Nasfund Contributors Savings & Loan Society Ltd (NCSL) have renewed their partnership agreement, solidifying their commitment to providing exclusive benefits to 150,000 active NCSL members. Effective November 15, 2024, this three-year mporo Plus (mPP) Discount Agreement enables NCSL members to enjoy exclusive discounts on select items at City Pharmacy, enhancing access to essential goods and services while supporting member savings.

Under the terms of the agreement, NCSL members will receive a 30% discount on all medical prescriptions and a 10% discount on all purchases at City Pharmacy, with certain exclusions such as digital products, baby formula, and concession lines. The discount program is available at all City Pharmacy outlets nationwide and will continue until either party chooses to terminate the agreement with prior notice.

Mr. Pradeep Panda, Head of Pharmacy at City Pharmacy, shared CPL’s commitment to extending this benefit nationwide. “We aim to be a trusted partner and prefer a more collaborative partnership with all our existing business partners, and this is a step towards that. With CPL’s presence in 19 provinces, this agreement covers all City Pharmacy outlets nationwide. NCSL members in other provinces can simply
walk into any City Pharmacy shop in their province of residence, present their NSCL members ID card, and access the discounts.”

Speaking at the signing, Mr. Frans Kootte, the Chief Executive Officer of NCSL expressed his appreciation. “We are extremely happy and deeply appreciative of the collaboration with City Pharmacy. As a Savings and Loan society, our focus is on supporting the everyday needs of our members and the people of Papua New Guinea. It’s vital that we contribute not only to the financial well-being of our members but also to the overall development of Papua New Guineans.”

This collaboration marks an exciting milestone for CPL and NCSL Savings and Loan as they work together to deliver valuable benefits to NCSL members across the country.

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Public Notice Archives

Intermittent Services on SMS Service *628#

Dear valued members,

Please be advised that we are facing intermittent connections on Digicel network affecting our SMS Service *628#.

We are working with the vendor to restore services as soon as possible.

We sincerely apologize for the inconvenience caused and we will provide updates from time to time.

For issues, queries please do not hesitate to contact our Call Centre at 2072000 or email callcentre@ncsl.com.pg.

We thank you for your understanding and support.

 

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Members Notice/Update (Archives)

TEMPORARY SERVICE DISRUPTION – UPDATE

Dear Valued Members
Kindly be updated that we have restored Online Portal and Mobile Banking (*628#) services.
Poro Card service is still intermittent at this time and we will provide you an update once service is accessible.
Thank you for your patience and understanding.
NCSL Management
Thank you for being our member!
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Members Notice/Update (Archives)

Planned System Maintenance

Dear Values Members

We kindly advise you that due to routine maintenance, all NCSL digital services will be inaccessible from Sunday 31st March at 10:00pm to 2am:00 on Monday 01 April, 2024.

Services are expected to return to normal after the stated maintenance window.

We apologise for the any inconvenience caused.

NCSL Management

Thank you for being our Member

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