Category: Members Update

Update On Transfer To BSP Accounts

Post author By Zira Soanu
Post date April 17, 2023
No Comments on Update On Transfer To BSP Accounts

Dear Valued Members

Following delays caused by BSP’s system upgrade over the Easter long weekend, all transfers to BSP accounts made from thursday 6th of April to Friday 14th of April 2023, have now been manually processed

If you have made a transfer during this period from your poro account to your BSP account, these funds will be now available

If you are awaiting a loan drawdown to be credits to your BSP account which was approved during this period, these will now be available

We thank you for your patience and apologize for any inconvenience caused by the delay.

Authorized by Management

Tags bspnewcorebankingsystem

Members Notice Members Update Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologise for any inconvinience caused.

Authorized by Management

Tags porocard, restoration, restoring

Members Notice Members Update Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologize for any inconvenience caused.

Authorized by Management

Tags porocard, restoration, restoring

Members Notice Members Update Public Notice Archives

BSP Transfers Temporarily Unavailable

Post author By Zira Soanu
Post date April 12, 2023
No Comments on BSP Transfers Temporarily Unavailable

Dear Valued Members

Due to BSP’s ongoing systems maintenance, we are currently unable to process member withdrawals or loan drawdowns to BSP bank account for members. this is a situation beyound our control, and we apologise for any inconvinence caused.

We will advise as soon as the BSP system has been restored and we are able to process member withdrawals to BSP accounts

We thank you for your patience and understanding

Authorized by Management

Tags bsp, bspongoingsystemmaintenance, bspsystem

Members Notice Members Update Public Notice Archives

BSP Transfers Temporarily Unavailable

Post author By Zira Soanu
Post date April 12, 2023
No Comments on BSP Transfers Temporarily Unavailable

Dear Valued Members

We will advise as soon as the BSP system has been restored and we are able to process member withdrawals to BSP accounts

We thank you for your patience and understanding

Authorized by Management

Tags bsp, bspnewcorebankingsystem, bspongoingsystemmaintenance, bspsystem

Members Notice Members Update Public Notice Archives

BSP Transfers Temporarily Unavailable

Post author By Zira Soanu
Post date April 12, 2023
No Comments on BSP Transfers Temporarily Unavailable

Dear Valued Members

We will advise as soon as the BSP system has been restored and we are able to process member withdrawals to BSP accounts

We thank you for your patience and understanding

Authorized by Management

Tags bspnewcorebankingsystem

Members Notice Members Update Public Notice Archives

Branch Update: Boroko, Waigani & Port Moresby Branches are now Operational

Post author By Zira Soanu
Post date April 11, 2023
No Comments on Branch Update: Boroko, Waigani & Port Moresby Branches are now Operational

To our Valued Members

We are pleased to inform our members that services have been fully restored at all branches in the national capital district

We are working hard to restore full services at our other branches around the country and will provide regulat updates

We thank all our members for your patience and understanding during the period of service outage. Please contact our call centre on 207 2000 for all queries.

Authorized by Management

Tags offline, offlineupdates, restoration, restoring

Members Notice Members Update Public Notice Archives

Peak Period: Easter Long Weekend & BSP Planned Outage

Post author By Zira Soanu
Post date April 5, 2023
No Comments on Peak Period: Easter Long Weekend & BSP Planned Outage

To our Valued Members

Friday 7th of April and Monday 10th April 2023 have been gazette as Public Holidays to observe Easter. Our offices nationwide will be closed on Friday and Monday 10th of April

During this time, BSP financial group limited will be implementing their new banking system over the Easter Long weekend and their services will be unavailable from the 7th to Monday 10th of April 2023.

NCSL Members with BSP accounts lodging applications for loans, withdrawals and transfers are advised to apply before the planned outage. NCSL will be processing 4 payment batches to BSP account holders on Wednesday 5th of April 2023 at these times of 9:00 am, 12:00 pm, 4:00 pm and 8:00 pm. Late application lodgment are subjected to BSP’s processing timeframes per outage notice.

We apologize for any inconvenience this may cause. We wish you a Safe and blessed Easter.

Authorized by Management

Tags branchclosure, bsp, bspnewcorebankingsystem, publicholiday

Members Notice Members Update Public Notice Archives

Our New Call Centre Is Up and Running

Post author By Zira Soanu
Post date March 31, 2023
No Comments on Our New Call Centre Is Up and Running

NCSL has set up a new call centre to support our memebers who have been impacted by our recent system outages.

Please call +207 2000 between 8am and 5pm Monday to Friday for assistance.

Tags callcentre, systemoutages

Members Notice Members Update Public Notice Archives

Poro Card Update

Dear Members

The Nasfund Contributors Savings and Loan Society Limited (ncsl) decided to shut down our IT system on Wednesday 01st March 2023 after we detected a security threat. As a result, our core banking system and customer facing online services were affected. Prudent action has ensured the safety of our system and the resumption of our online member services.

As a safeguard the Poro Card platform was taken offline. At present, Poro cards cannot be used on any Point-of-Sale terminals in shops or on ATMs. We are working to restore this service in the coming weeks and ask our members for their continued patience.

Should members wish to access funds from their Poro Card Account, they can initiate a manual transfer to their commercial bank account either online or at the nearest ncsl branch. We continue to work towards a solution for Poro Card users. We recognise and apologise for the inconvenience to our members. Regular updates will continue.

Authorised By Management

UPDATE_Tuesday-March-28-2023_tn01

Tags offline, offlineupdates, restoring

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