Dear Valued Members
Due to BSP’s ongoing systems maintenance, we are currently unable to process member withdrawals or loan drawdowns to BSP bank account for members. this is a situation beyound our control, and we apologise for any inconvinence caused.
We will advise as soon as the BSP system has been restored and we are able to process member withdrawals to BSP accounts
We thank you for your patience and understanding
Authorized by Management
Dear Valued Members
Due to BSP’s ongoing systems maintenance, we are currently unable to process member withdrawals or loan drawdowns to BSP bank account for members. this is a situation beyound our control, and we apologise for any inconvinence caused.
We will advise as soon as the BSP system has been restored and we are able to process member withdrawals to BSP accounts
We thank you for your patience and understanding
Authorized by Management
To our Valued Members
We are pleased to inform our members that services have been fully restored at all branches in the national capital district
We are working hard to restore full services at our other branches around the country and will provide regulat updates
We thank all our members for your patience and understanding during the period of service outage. Please contact our call centre on 207 2000 for all queries.
Authorized by Management
To our Valued Members
Friday 7th of April and Monday 10th April 2023 have been gazette as Public Holidays to observe Easter. Our offices nationwide will be closed on Friday and Monday 10th of April
During this time, BSP financial group limited will be implementing their new banking system over the Easter Long weekend and their services will be unavailable from the 7th to Monday 10th of April 2023.
NCSL Members with BSP accounts lodging applications for loans, withdrawals and transfers are advised to apply before the planned outage. NCSL will be processing 4 payment batches to BSP account holders on Wednesday 5th of April 2023 at these times of 9:00 am, 12:00 pm, 4:00 pm and 8:00 pm. Late application lodgment are subjected to BSP’s processing timeframes per outage notice.
We apologize for any inconvenience this may cause. We wish you a Safe and blessed Easter.
Authorized by Management
NCSL has set up a new call centre to support our memebers who have been impacted by our recent system outages.
Please call +207 2000 between 8am and 5pm Monday to Friday for assistance.
Dear Members
The Nasfund Contributors Savings and Loan Society Limited (ncsl) decided to shut down our IT system on Wednesday 01st March 2023 after we detected a security threat. As a result, our core banking system and customer facing online services were affected. Prudent action has ensured the safety of our system and the resumption of our online member services.
As a safeguard the Poro Card platform was taken offline. At present, Poro cards cannot be used on any Point-of-Sale terminals in shops or on ATMs. We are working to restore this service in the coming weeks and ask our members for their continued patience.
Should members wish to access funds from their Poro Card Account, they can initiate a manual transfer to their commercial bank account either online or at the nearest ncsl branch. We continue to work towards a solution for Poro Card users. We recognise and apologise for the inconvenience to our members. Regular updates will continue.
Authorised By Management
Dear Members
From this Friday 31st of March, mobile banking will no longer be available on the Digicel network via USSD *628#. We sincerely apologize for any inconvenience this may cause.
You will still be able to access mobile banking via the Telikom and BeMobile networks, if you are currently a Telikom or BeMobile customer, via USSD *628#.Members currently on the Digicel network can still use the Member online portal.
Our team are currently working on additional options for mobile and digital banking with updates to follow next month. We appreciate your understanding as we work towards improving your member experience.
Authorised By Management
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