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Media Release Public Notice

Real Stories, Real Impact: Lending Made Easy at NCSL

For over 20 years, NCSL Savings & Loan has humbly as Papua New Guinea’s leading member-owned financial institution. With over 150, 000 contributors nationwide, we’ve built a legacy of trust, innovation,
and service delivering savings and loan solutions that are not only secure and accessible but importantly tailored to the everyday needs of our people. Our mission to improve lives through digitally driven financial services continues to shape the future of savings and loan in PNG, and the experiences our members share continue to inspire and guide us.

One such story is that of Tau Bega who joined NCSL on July 7, 2025. For Tau, this wasn’t just another financial institution, it was a transformative experience rooted in convenience, efficiency, and genuine member care. As a professional in the lending sector, Bega is well-versed in financial services. Yet, what he discovered at
NCSL left a lasting impression. “I’m truly impressed by the speed of applying for a personal loan 1:1, just a few keystrokes and it’s done,” he shared. “It’s a game-changer.” His journey began with a Seivins Chat Presentation conducted by NCSL’s Ms. Vicky Moriani, Customer
Service Consultant in Alotau. Her patient and knowledgeable guidance through the online registration and

loan process exemplifies the heart of NCSL’s member-first approach. “Her support made the entire experience seamless,” Bega said with appreciation. What sets NCSL apart, according to Bega, is not just the technology but the thoughtfulness behind it.

The MyNCSL App, available on the Playstore and online, gives members direct access to their accounts anytime, anywhere. “It personalizes your services,” he said, “giving clients control and convenience on the
go.”

But it’s the Personal Loan product that truly stands out. “Highly recommended,” Bega emphasized. “It’s extremely flexible and user-friendly, cutting out the traditional bulky loan application forms. And the turnaround time? Next to none.”

Beyond loans, Bega praised NCSL’s wide range of savings products designed to meet the practical needs of Papua New Guinea’s working class. With competitive interest rates and a member-first approach, NCSL continues to redefine what convenient digital services can look like. “I’ll definitely recommend NCSL to others seeking convenience including my family members,” Bega said. “It’s not just a service; it’s a smarter way to manage your money.”

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Members Notice/Update (Archives)

Digital services restored

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Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members

We are pleased to advise that services have been fully restored at our Kimbe, Bialla and Lihir branches.

We expect to restore services to all remaining branches by Friday 9th June 2023.

We thank you for your patience and will continue to provide progressive updates.

If you have any queries or concerns, please contact our call centre on 2072000.

Authorized by Management

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Public Notice Archives

Branch Update

Dear Valued Members

We are pleased to advise that services have been fully restored to our Alotau and Madang Branches

We thank you for your patience as we work to restore services at our remaining branches nationwide. We will provide progressive updates once they become available

If you have queries or concerns, please contact our contact centre on 207 2000.

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members,

We are pleased to advise that services have been fully restored at our Goroka and Tabubil branches.

We thank you for your patience as we work to restore services at our remaining branches nationwide. We will provide progressive updates once they become available.

If you have any queries or concerns, please contact our call centre on 2072000

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Members Update

Dear Valued Members,

Our Port Moresby and Waigani Branches are currently offline

We are working hard to restore full services and will advise once both branches are back online

We apologize for any inconvinience caused

Please contact our call centre on (+675) 207 2000 for all your enquires or visit our Boroko branch

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Mount Hagen Branch Services Fully Restored

Dear Valued Members

We are pleased to advise that services at our Mount Hagen branch have been restored and it is now fully operational. Services at our NCD and Lae branches have also been restored and they are now fully operational

We are working towards restoring services at the other branches and will provide progressive updates.

We apologise for any inconvenience caused and thank you for your patience.

If you have any queries or concerns, please contact our call centre on 2072000.

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Branch Update

Dear Valued Members

We are pleased to inform members that services have been fully restored to our lae branch.

We thank you for your patience and understand as we work to restore connectivity to our branches nationwide. We will provide updates as soon as they become available.

Please contact our call centre on 207 2000 if you have any further enquiries.

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologise for any inconvinience caused.

Authorized by Management

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Members Notice/Update (Archives) Public Notice Archives

Poro Card Update

Dear Valued Members

Our Technical teams are working hard to restore Poro Card services. Important tests will take place later this week. We will provide updates as they become available.

We are working closely with the regulator to restore Poro card services as soon as possible.

We sincerely apologize for any inconvenience caused.

Authorized by Management

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